New Relic Logs is part of a full observability platform with APM, infrastructure, and synthetics. If you only need log management, LogFlow is significantly simpler and cheaper.
New Relic is a full observability platform — APM, infrastructure monitoring, browser monitoring, distributed tracing, and logs all in one. If your team needs all of those signals unified in one place, New Relic is a serious contender. But if you primarily need log management, you're getting (and paying for) a lot more than you need.
TL;DR: New Relic charges $0.30/GB for log ingestion after a free 100 GB/month allowance, plus per-user fees. At 500 GB/month, that's $120+/month just for logs. LogFlow's Pro plan covers 500 GB for $149/month flat, with better search and anomaly detection. New Relic wins if you need APM; LogFlow wins if you need logs.
| LogFlow | New Relic | |
|---|---|---|
| Free tier | 500 MB/mo, 3 days | 100 GB/mo (data), 1 user |
| Cost per GB | Flat plan pricing | $0.30/GB after free allowance |
| 100 GB/month | $49/mo | $0 (within free tier) |
| 500 GB/month | $149/mo | $120+/mo (logs) + user fees |
| 1 TB/month | $149-499/mo | $270+/mo + user fees |
| Users | Included | $99/user/mo (full platform) |
New Relic's 100 GB/month free tier is generous for small teams. Above that, costs scale with data and user count. A 5-person engineering team with 500 GB/month logs could pay $120 (data) + $495 (5 users) = $615/month on New Relic versus $149/month on LogFlow.
| Feature | LogFlow | New Relic |
|---|---|---|
| Log storage & search | ✓ ClickHouse | ✓ |
| Structured search | ✓ | ✓ NRQL query language |
| Anomaly detection | ✓ Automatic | ✓ AI anomaly detection |
| AI features | ✓ Claude Haiku | ✓ New Relic AI |
| Trace correlation | ✓ trace_id | ✓ Full distributed traces |
| Error grouping | ✓ Issues | ✓ Errors Inbox |
| APM traces & flamegraphs | — | ✓ |
| Infrastructure metrics | — | ✓ |
| Synthetic monitoring | — | ✓ |
| Browser monitoring | ✓ (errors only) | ✓ (full RUM) |
| Dashboards | Basic | Advanced |
| Alerts | ✓ Multi-channel | ✓ Complex conditions |
New Relic requires you to write NRQL (New Relic Query Language) for advanced log searches. For example, to find error logs from your API service in the last hour:
SELECT * FROM Log WHERE level = 'error' AND service = 'api' SINCE 1 hour ago
LogFlow's structured search: level:error service:api
For teams that don't want to learn a query language, LogFlow's search is significantly faster to use. For teams that want SQL-level power over their queries, New Relic's NRQL is more flexible.
If you're currently using New Relic primarily for logs and want to reduce costs:
Your application code changes minimally — just swap the logger import.
Is New Relic's 100 GB/month free tier really free?
The 100 GB/month data ingest is genuinely free for one user. Above 100 GB, you pay $0.30/GB for data and $99/user/month for full-platform users. For small teams below 100 GB/month, New Relic's free tier is excellent. Above that, costs grow quickly.
Does LogFlow have NRQL-equivalent query power?
LogFlow uses structured search syntax (field:value) rather than a full query language. For most log debugging tasks, this is sufficient. If you need complex aggregations — "show me p95 latency by service over the last 24 hours" — LogFlow currently doesn't support that kind of metric query. Use New Relic or Datadog for metrics.
Can I keep New Relic for APM and use LogFlow for logs?
Yes. Many teams use specialized tools for different signals. You can send logs to LogFlow (for cost efficiency) while keeping New Relic for APM traces and infrastructure metrics. The trace IDs will differ between systems unless you implement custom correlation.
How does LogFlow's anomaly detection compare to New Relic AI?
New Relic AI can analyze across all signals (metrics, logs, traces) simultaneously, which enables richer anomaly correlation. LogFlow's anomaly detection is log-specific — it detects error rate spikes, volume anomalies, and silence based on log data. For most teams, log-based anomaly detection catches 90% of meaningful incidents.
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